The new PDGM payment model will require agencies to consider process changes in their business operations. Operational areas likely impacted under the new payment model include referral and sales management, intake, revenue cycle, operational reporting, order and supply management, etc. This session will outline the areas impacted and provide recommendations for potential process changes to optimize operations performance under PDGM.
Objectives:
- Outline how PDGM will require agencies to consider process changes in their business operations
- Define key areas of operations that will likely require process changes and the operational risks involved if process changes are not made
- Identify recommendations and strategies for process revisions and adjustments to achieve a successful operational transition into PDGM